Crisis Communication

CMN 6050 3 to 5 Quarter Hours
Course Level Graduate
Description Examines crisis communication from the perspective of practitioners as well as academics. Both groups have examined accommodation as well as avoidance strategies for crisis communication. Crises are a fact of life in organizations. Natural disasters, sexual harassment charges, psychopathic acts, and product callbacks are a few situations that require intelligent communication to internal and external stakeholders. Includes analysis of several crisis-communication studies, including recommendations for "what I would have done instead." Reviews the elements of an effective crisis communication plan and development of communication tactics for a range of stakeholder audiences.

Course Sections

Section 01
CRN 70032
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Session Fall 2014, First Half Session
Class Meeting Dates 09/08/2014 to 10/18/2014
Instructor Dr. Anne Mattina
Schedule Thursday 5:50 p.m. - 8:00 p.m.
Campus Boston Main Campus
Course Format Blended
Costs Course Cost: View Tuition Rates | Books: Visit NU Bookstore Site
Section 02
CRN 70031
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Session Fall 2014, Second Half Session
Class Meeting Dates 10/20/2014 to 12/06/2014
Instructor Mr. E.Edward Klotzbier
Campus Online Campus
Course Format Online
Costs Course Cost: View Tuition Rates | Books: Visit NU Bookstore Site
Section 03
CRN 71138
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Session Fall 2014, First Half Session
Class Meeting Dates 09/08/2014 to 10/18/2014
Instructor Ms. Betsey Hardman
Campus Online Campus
Course Format Online
Costs Course Cost: View Tuition Rates | Books: Visit NU Bookstore Site
Section 04
CRN 71417
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Session Fall 2014, First Half Session
Class Meeting Dates 09/08/2014 to 10/18/2014
Instructor Mr. E.Edward Klotzbier
Campus Online Campus
Course Format Online
Costs Course Cost: View Tuition Rates | Books: Visit NU Bookstore Site
Section 05
CRN 71418
View Syllabus Download
Session Fall 2014, Second Half Session
Class Meeting Dates 10/20/2014 to 12/06/2014
Instructor Dr. Anne Mattina
Campus Online Campus
Course Format Online
Costs Course Cost: View Tuition Rates | Books: Visit NU Bookstore Site
Section 06
CRN 71430
View Syllabus Download
Session Fall 2014, Second Half Session
Class Meeting Dates 10/20/2014 to 12/06/2014
Instructor Dr. Anne Mattina
Schedule Wednesday 5:50 p.m. - 8:00 p.m.
Campus Boston Main Campus
Course Format Blended
Costs Course Cost: View Tuition Rates | Books: Visit NU Bookstore Site
Next Class Starts
  • Fall Term
    Sep 8, 2014 (6- and 12-week classes)
    Oct 20, 2014 (6-week classes)

Academic Calendar

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