Crisis Communication

CMN 6050 3 Quarter Hours
Course Level Graduate
Description Examines crisis communication from the perspective of practitioners as well as academics. Both groups have examined accommodation as well as avoidance strategies for crisis communication. Crises are a fact of life in organizations. Natural disasters, sexual harassment charges, psychopathic acts, and product callbacks are a few situations that require intelligent communication to internal and external stakeholders. Includes analysis of several crisis-communication studies, including recommendations for "what I would have done instead." Reviews the elements of an effective crisis communication plan and development of communication tactics for a range of stakeholder audiences.

Course Sections

Section 03
CRN 21386
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Session Winter 2016, Second Half Session
Class Meeting Dates 02/22/2016 to 04/02/2016
Instructor Dr. Katherine Carvalho
Schedule Tuesday 5:50 p.m. - 8:00 p.m.
Campus Boston Main Campus
Course Format Blended
Costs Course Cost: View Tuition Rates | Books: Visit NU Bookstore Site
Section 07
CRN 21098
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Session Winter 2016, Second Half Session
Class Meeting Dates 02/22/2016 to 04/02/2016
Instructor Ms. Betsey Hardman
Campus Online Campus
Course Format Online
Costs Course Cost: View Tuition Rates | Books: Visit NU Bookstore Site
Section 02
CRN 80420
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Session Spring 2016, First Half Session
Class Meeting Dates 04/11/2016 to 05/21/2016
Instructor Mr. E.Edward Klotzbier
Campus Online Campus
Course Format Online
Costs Course Cost: View Tuition Rates | Books: Visit NU Bookstore Site
Section 06
CRN 80941
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Session Spring 2016, Second Half Session
Class Meeting Dates 05/23/2016 to 07/02/2016
Instructor Ms. Betsey Hardman
Campus Online Campus
Course Format Online
Costs Course Cost: View Tuition Rates | Books: Visit NU Bookstore Site
Section 07
CRN 81361
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Session Spring 2016, First Half Session
Class Meeting Dates 04/11/2016 to 05/21/2016
Instructor Dr. Anne Mattina
Schedule Thursday
Campus Boston Main Campus
Course Format Blended
Costs Course Cost: View Tuition Rates | Books: Visit NU Bookstore Site
Next Term Starts
  • Winter Term
    Feb 22, 2016 (6-week classes)
  • Spring Term
    Apr 11, 2016 (6- and 12-week classes)
    May 23, 2016 (6-week classes)

Academic Calendar

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