Crisis Communication

CMN 6050 3 Quarter Hours
Course Level Graduate
Description Examines crisis communication from the perspective of practitioners as well as academics. Both groups have examined accommodation as well as avoidance strategies for crisis communication. Crises are a fact of life in organizations. Natural disasters, sexual harassment charges, psychopathic acts, and product callbacks are a few situations that require intelligent communication to internal and external stakeholders. Includes analysis of several crisis-communication studies, including recommendations for "what I would have done instead." Reviews the elements of an effective crisis communication plan and development of communication tactics for a range of stakeholder audiences.

Course Sections

Section 05
CRN 81217
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Session Spring 2015, Second Half Session
Class Meeting Dates 05/18/2015 to 06/27/2015
Instructor Dr. Anne Mattina
Schedule Thursday 5:50 p.m. - 8:00 p.m.
Campus Boston Main Campus
Course Format Blended
Costs Course Cost: View Tuition Rates | Books: Visit NU Bookstore Site
Section 06
CRN 81454
Session Spring 2015, Second Half Session
Class Meeting Dates 05/18/2015 to 06/27/2015
Instructor Ms. Gladys McKie
Campus Online Campus
Course Format Online
Costs Course Cost: View Tuition Rates | Books: Visit NU Bookstore Site
Section 01
CRN 90382
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Session Summer 2015, Six-Week Session
Class Meeting Dates 07/06/2015 to 08/15/2015
Instructor Dr. Anne Mattina
Schedule Wednesday 5:50 p.m. - 8:00 p.m.
Campus Boston Main Campus
Course Format Blended
Costs Course Cost: View Tuition Rates | Books: Visit NU Bookstore Site
Section 02
CRN 90905
View Syllabus Download
Session Summer 2015, Six-Week Session
Class Meeting Dates 07/06/2015 to 08/15/2015
Instructor Mr. E.Edward Klotzbier
Campus Online Campus
Course Format Online
Costs Course Cost: View Tuition Rates | Books: Visit NU Bookstore Site
Next Term Starts
  • Spring Term
    Apr 6, 2015 (12- and 6-week classes)
    May 18, 2015 (6-week classes)

Academic Calendar

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