Crisis Communication

CMN 6050 3 Quarter Hours
Course Level Graduate
Description Examines crisis communication from the perspective of practitioners as well as academics. Both groups have examined accommodation as well as avoidance strategies for crisis communication. Crises are a fact of life in organizations. Natural disasters, sexual harassment charges, psychopathic acts, and product callbacks are a few situations that require intelligent communication to internal and external stakeholders. Includes analysis of several crisis-communication studies, including recommendations for "what I would have done instead." Reviews the elements of an effective crisis communication plan and development of communication tactics for a range of stakeholder audiences.

Course Sections

Section 01
CRN 70030
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Session Fall 2015, First Half Session
Class Meeting Dates 09/21/2015 to 10/31/2015
Instructor Dr. Anne Mattina
Schedule Thursday 5:50 p.m. - 8:00 p.m.
Campus Boston Main Campus
Course Format Blended
Costs Course Cost: View Tuition Rates | Books: Visit NU Bookstore Site
Section 02
CRN 70029
Session Fall 2015, Second Half Session
Class Meeting Dates 11/02/2015 to 12/19/2015
Instructor Mrs. Katherine Carvalho
Campus Online Campus
Course Format Online
Costs Course Cost: View Tuition Rates | Books: Visit NU Bookstore Site
Section 03
CRN 70974
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Session Fall 2015, First Half Session
Class Meeting Dates 09/21/2015 to 10/31/2015
Instructor Ms. Betsey Hardman
Campus Online Campus
Course Format Online
Costs Course Cost: View Tuition Rates | Books: Visit NU Bookstore Site
Section 04
CRN 71172
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Session Fall 2015, First Half Session
Class Meeting Dates 09/21/2015 to 10/31/2015
Instructor Mr. E.Edward Klotzbier
Campus Online Campus
Course Format Online
Costs Course Cost: View Tuition Rates | Books: Visit NU Bookstore Site
Section 05
CRN 71173
View Syllabus Download
Session Fall 2015, Second Half Session
Class Meeting Dates 11/02/2015 to 12/19/2015
Instructor Mr. E.Edward Klotzbier
Campus Online Campus
Course Format Online
Costs Course Cost: View Tuition Rates | Books: Visit NU Bookstore Site
Section 06
CRN 71185
Session Fall 2015, Second Half Session
Class Meeting Dates 11/02/2015 to 12/19/2015
Instructor Mrs. Katherine Carvalho
Schedule Tuesday 5:50 p.m. - 8:00 p.m.
Campus Boston Main Campus
Course Format Blended
Costs Course Cost: View Tuition Rates | Books: Visit NU Bookstore Site
Next Term Starts
  • Summer Term
    Aug 3, 2015 (4-week classes)
  • Fall Term
    Sep 21, 2015 (12- and 6-week classes)
    Nov 2, 2015 (6-week classes)

Academic Calendar

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