Crisis Communication

CMN 6050 3 Quarter Hours
Course Level CPS - Graduate
Description Examines crisis communication from the perspective of practitioners as well as academics. Both groups have examined accommodation as well as avoidance strategies for crisis communication. Crises are a fact of life in organizations. Natural disasters, sexual harassment charges, psychopathic acts, and product callbacks are a few situations that require intelligent communication to internal and external stakeholders. Includes analysis of several crisis-communication studies, including recommendations for “what I would have done instead.” Reviews the elements of an effective crisis communication plan and development of communication tactics for a range of stakeholder audiences.

Prerequisites

Students should refer to the CPS Prerequisite Table for course prerequisite and corequisite information.

 

Course Sections

Section 01
CRN 90091
View Syllabus Download
Session Summer 2017 CPS Quarter - 6 Week Session
Class Meeting Dates 07/10/2017 to 08/19/2017
Instructor Anne Mattina
Schedule Wednesday, 5:50 pm - 8:00 pm
Campus Boston Main Campus
Course Format Blended
Costs Course Cost: View Tuition Rates | Books: Visit NU Bookstore Site
Section 02
CRN 90298
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Session Summer 2017 CPS Quarter - 6 Week Session
Class Meeting Dates 07/10/2017 to 08/19/2017
Instructor E.Edward Klotzbier
Campus Online Campus
Course Format Online
Costs Course Cost: View Tuition Rates | Books: Visit NU Bookstore Site
Section 01
CRN 70021
Session Fall 2017 CPS Quarter - First Half
Class Meeting Dates 09/18/2017 to 10/28/2017
Instructor Anne Mattina
Schedule Tuesday, 5:50 pm - 8:00 pm
Campus Boston Main Campus
Course Format Blended
Costs Course Cost: View Tuition Rates | Books: Visit NU Bookstore Site
Section 02
CRN 70020
Session Fall 2017 CPS Quarter - Second Half
Class Meeting Dates 10/30/2017 to 12/16/2017
Instructor E.Edward Klotzbier
Campus Online Campus
Course Format Online
Costs Course Cost: View Tuition Rates | Books: Visit NU Bookstore Site
Section 03
CRN 70336
Session Fall 2017 CPS Quarter - First Half
Class Meeting Dates 09/18/2017 to 10/28/2017
Instructor Betsey Hardman
Campus Online Campus
Course Format Online
Costs Course Cost: View Tuition Rates | Books: Visit NU Bookstore Site
Section 06
CRN 70397
View Syllabus Download
Session Fall 2017 CPS Quarter - Second Half
Class Meeting Dates 10/30/2017 to 12/16/2017
Instructor Chad O'Connor
Schedule Tuesday, 5:50 pm - 8:00 pm
Campus Boston Main Campus
Course Format Blended
Costs Course Cost: View Tuition Rates | Books: Visit NU Bookstore Site
Next Term Starts
  • Summer Graduate
    Jul 10, 2017 (4-, 6-, and 8-week classes)
    Aug 7, 2017 (4-week classes)
  • Fall Undergraduate
    Sep 4, 2017 (7.5- and 15-week classes)
    Oct 25, 2017 (7.5-week classes)
  • Fall Graduate
    Sep 18, 2017 (6- and 12-week classes)
    Oct 30, 2017 (6-week classes)

Academic Calendar

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