Crisis Communication

CMN 6050 3 to 5 Quarter Hours
Course Level Graduate
Description Examines crisis communication from the perspective of practitioners as well as academics. Both groups have examined accommodation as well as avoidance strategies for crisis communication. Crises are a fact of life in organizations. Natural disasters, sexual harassment charges, psychopathic acts, and product callbacks are a few situations that require intelligent communication to internal and external stakeholders. Includes analysis of several crisis-communication studies, including recommendations for "what I would have done instead." Reviews the elements of an effective crisis communication plan and development of communication tactics for a range of stakeholder audiences.

Course Sections

Section 03
CRN 80689
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Session Spring 2014, Second Half Session
Class Meeting Dates 05/19/2014 to 06/28/2014
Instructor Mr. E.Edward Klotzbier
Campus Online Campus
Course Format Online
Costs Course Cost: View Tuition Rates | Books: Visit NU Bookstore Site
Section 05
CRN 81522
Session Spring 2014, Second Half Session
Class Meeting Dates 05/19/2014 to 06/28/2014
Instructor Mr. Daniel Borden
Schedule Thursday 5:50 p.m. - 8:00 p.m.
Campus Boston Main Campus
Course Format Blended
Costs Course Cost: View Tuition Rates | Books: Visit NU Bookstore Site
Section 01
CRN 90430
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Session Summer 2014, Six-Week Session
Class Meeting Dates 06/30/2014 to 08/09/2014
Instructor Dr. Anne Mattina
Schedule Wednesday 5:50 p.m. - 8:00 p.m.
Campus Boston Main Campus
Course Format Blended
Costs Course Cost: View Tuition Rates | Books: Visit NU Bookstore Site
Section 02
CRN 91088
View Syllabus Download
Session Summer 2014, Six-Week Session
Class Meeting Dates 06/30/2014 to 08/09/2014
Instructor Mr. Rodney Carveth
Campus Online Campus
Course Format Online
Costs Course Cost: View Tuition Rates | Books: Visit NU Bookstore Site
Upcoming Academic Term Dates
  • Spring Term
    Apr 7, 2014 (6- and 12-week classes)
    May 19, 2014 (6-week classes)
  • Summer Term
    Jun 30, 2014 (4-, 6-, and 12-week classes)
    Jul 28, 2014 (4-week classes)

Academic Calendar

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