Crisis Communication

CMN 6050 3 to 5 Quarter Hours
Course Level Graduate
Description Examines crisis communication from the perspective of practitioners as well as academics. Both groups have examined accommodation as well as avoidance strategies for crisis communication. Crises are a fact of life in organizations. Natural disasters, sexual harassment charges, psychopathic acts, and product callbacks are a few situations that require intelligent communication to internal and external stakeholders. Includes analysis of several crisis-communication studies, including recommendations for "what I would have done instead." Reviews the elements of an effective crisis communication plan and development of communication tactics for a range of stakeholder audiences.

Course Sections

Section 01
CRN 20096
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Session Winter 2015, First Half Session
Class Meeting Dates 01/05/2015 to 02/14/2015
Instructor Ms. Betsey Hardman
Campus Online Campus
Course Format Online
Costs Course Cost: View Tuition Rates | Books: Visit NU Bookstore Site
Section 04
CRN 21077
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Session Winter 2015, First Half Session
Class Meeting Dates 01/05/2015 to 02/14/2015
Instructor Mr. E.Edward Klotzbier
Campus Online Campus
Course Format Online
Costs Course Cost: View Tuition Rates | Books: Visit NU Bookstore Site
Section 06
CRN 21269
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Session Winter 2015, First Half Session
Class Meeting Dates 01/05/2015 to 02/14/2015
Instructor Dr. Anne Mattina
Schedule Thursday 5:50 p.m. - 8:00 p.m.
Campus Boston Main Campus
Course Format Blended
Costs Course Cost: View Tuition Rates | Books: Visit NU Bookstore Site
Section 07
CRN 21605
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Session Winter 2015, Second Half Session
Class Meeting Dates 02/17/2015 to 03/28/2015
Instructor Ms. Betsey Hardman
Campus Online Campus
Course Format Online
Costs Course Cost: View Tuition Rates | Books: Visit NU Bookstore Site
Next Term Starts
  • Winter Term
    Jan 5, 2015 (12- and 6-week classes)
    Feb 17, 2015 (6-week classes)

Academic Calendar

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