Collecting User Data

TCC 6620 2 Quarter Hours
Course Level CPS - Graduate
Description Presents the different methods employed by content specialists to obtain feedback from users. Emphasizes understanding which data collection method is optimal for a particular context, environment, and information need. Focuses on different types of user groups and how they affect the way data collection is undertaken and completed. Also addresses data analysis, which is often the most challenging part of the process. Covers aspects of privacy and ethics, within the context of usability testing, and the Personally Identifiable Information (PII) Law in Massachusetts. Discusses the core methods of the basics of Web analytics, writing and administering surveys, and how to perform successful interviews.


Students should refer to the CPS Prerequisite Table for course prerequisite and corequisite information.


Course Sections

Section 01
CRN 20713
View Syllabus Download
Session Winter 2018 CPS Quarter - First Half
Class Meeting Dates 01/08/2018 to 02/17/2018
Instructor Danielle Cooley
Campus Online Campus
Course Format Online
Costs Course Cost: View Tuition Rates | Books: Visit NU Bookstore Site
Next Term Starts
  • Winter Graduate
    Jan 8, 2018 (6- and 12-week classes)
    Feb 19, 2018 (6-week classes)

Academic Calendar

Talk to an Enrollment Coach

We can walk you through your program options and the application process.


Call Toll Free:
Contact Us