Operations Management

Operations Management Policy
OM 4326 / 3 q.h.

June 25 - July 21
Online

Analysis of complex operating situations faced by technical and business managers. Students are exposed to integrative cases and are expected to identify problems in organizations, to develop viable courses of action, to conduct detailed analysis, and to identify a set of recommendations and an implementation strategy.

Prerequisites: OM 4330 Basics of Supply Chain Management, OM 4341 Operations Control and Execution, OM 4342 Detailed Master Planning, and OM 4344 Resource Planning and Scheduling. Not open to BSBA students


Basics of Supply Chain Management
OM 4330 / 3 q.h.

June 25 - July 21
Boston MW 5:45 PM-8:45 PM

June 25 - August 18
Downtown Th 5:30 PM-8:30 PM
Online

July 23 - August 18
Burlington (Hybrid) Sa 8:30 AM-4:30 PM

This course explores the basic concepts of managing the flow of materials in a typical enterprise supply chain. Students will examine a complete overview of material flow, from internal and external suppliers, to and from the enterprise. Topics covered include basic elements of the supply chain; just-in-time (JIT); total quality management (TQM); enterprise resource planning (ERP); demand planning; and capacity management. This course will also provide preparation for those who wish to take the APICS examination toward earning the CPIM certification.


Purchasing Essentials
OM 4351 / 3 q.h.

June 25 - July 21
Online

Effective purchasing techniques and strategies can lead to lower total costs and increased quality. Students will learn how to develop, implement, and use purchasing systems and policies that support the acquisition of materials, quality assurance, sourcing of supplies, and inventory management. Topics include price determination, cost and price analysis, make or buy decisions, the role of standardization, value analysis, paperless purchasing, and contract termination. Ethical and legal considerations are also examined.

(formerly Introduction to Purchasing)
Prerequisite: OM 4330 Basics of Supply Chain Management or ECN 4111 Microeconomics.


Service Operations Management
OM 4404 / 3 q.h.

June 25 - August 18
Online

The value chain has come to play an increasingly important role in creating competitive advantage. This is an upper-level course that integrates concepts and principles related to the management of operations functions. Topics include product and process design; capacities planning; facilities design; purchasing; inventory management; the planning and control of the flow of materials into, through, and out of organizations; and quality assurance.

Prerequisites: at least 80 q.h. including MGT 4101 Dynamics of Business 1, ECN 4251 Statistics 2, MTH 4111 College Algebra 2, IT 4238 Internet Essentials, and ENG 4380 Writing for the Professions 1.