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Foundations of Organizational Communication
CMN 3010 / 3 q.h.
June 25 - July 21
Boston (Hybrid) MW 5:45 PM-8:45 PM
July 23 - August 18
Boston (Hybrid) MW 5:45 PM-8:45 PM
This course examines fundamental principles and theories as well as the range of topics within the field. Specifically, students will analyze the effects of communication on organizational quality; discuss specific skill sets necessary for effective internal communication; analyze methods of managing information; discuss the value and methods used to create organizational networks; and study the influence of organizational culture on organizational communication. In addition, students will be introduced to elements of crisis communication, intercultural communication, and communication assessment.
Negotiation, Mediation, and Facilitation
CMN 3060 / 3 q.h.
June 25 - August 18
Boston (Hybrid) W 5:45 PM-8:45 PM
This course introduces students to the techniques of dispute resolution. The curriculum pays particular attention to the processes of mediation, facilitation, and negotiation. Students will examine techniques suggested by practitioners and researchers regarding best practices for effective negotiation. A central part of the course requires students to participate in and evaluate negotiation simulations.
Interviewing
CMN 3070 / 3 q.h.
July 23 - August 18
Boston (Hybrid) MW 5:45 PM-8:45 PM
This course examines several types of interviews and interviewing procedures used in organizational contexts. Specifically, students will examine selection, performance appraisal, informational, and problem-solving interviews. The course will discuss best practices for improving the quality of an interview from the perspectives of both the interviewer and interviewee. The course will involve practical experience conducting and evaluating the various types of interviews. |
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