Cross-Cultural Communication

  • Certificate
Location: Boston
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Why Cross-Cultural Communication?

The Graduate Certificate in Cross-Cultural Communication is a unique program offering two paths: international or social justice.

On the global level, communicators require awareness, agility, and strategies within multicultural environments. When considering social justice, the emphasis may not be focused on international cultural comparisons, but gaining understanding of unconscious perceptions that influence communication between various identities described by generations, races, religions, and socioeconomic groups.  

Cross-cultural communication is the process of recognizing both differences and similarities in order to effectively interact with various groups in society. This certificate offers communication insights into a broad range of society and business needs from interactions at the grass roots level to boards of directors and public entities to global corporations. With effective skills in cross-cultural communication, one could seek opportunities in consultancy, governmental bodies, nonprofit organizations, public relations, sales, social service, and tourism. In addition, there are a vast range of roles within corporate departments, such as communications, customer service, development, human resources, marketing, and sales. 

The Graduate Certificate in Cross-Cultural Communication will help to equip professionals with the knowledge and competencies to:

  • Analyze personal cross-cultural awareness and implicit bias, in addition to interpreting organizational cross-cultural communication strategy to develop effective communication processes and activities
  • Evaluate communication audiences from a holistic perspective, thereby constructing effective verbal and nonverbal interactions based on cross-cultural consumption
  • Formulate enlightened cross-cultural communication and inclusive diversity strategies, processes, and policies
  • Demonstrate critical-thinking skills through research, case analysis, role plays, and experiential learning demonstrating agility, quick response, and diplomacy employing cross-cultural communication strategies

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Unique Features

  • Choose from two paths: international or social justice
  • This unique certificate combines traditional communications strategies with personal cross-cultural awareness
  • This program offers International Field Study Experience, which includes on-site instruction in the region of study

Transfer Credit Opportunities for Certifications from Professional Associations

Successful applicants for the Graduate Certificate in Cross-Cultural Communication with their Accreditation in Public Relations (APR):

  • Will receive three quarter hours of transfer credit – a 17% savings in tuition
  • Will be able to earn a graduate certificate by completing five courses, rather than six
  • Transfer credit is awarded for the following course: PBR 6100 Introduction to Public Relations

What you'll study

General Requirements

Graduate Certificate in Cross-Cultural Communication General Requirements

Required Courses

CMN 6085 - Strategies for Cross-Cultural Facilitation and Negotiation
CMN 6095 - Foundations of Developing Cultural Awareness

Required Track

Students must earn a minimum of 12 quarter hours from one of two tracks.

Elective Tracks

Social Justice Track
PBR 6100 - Introduction to Public Relations
HSV 6120 - Social Inequality, Social Change, and Community Building
ITC 6045 - Information Technology Policy, Ethics, and Social Responsibility
HRM 6070 - Global Human Resources Management
International Track
GST 6100 - Globalization and Global Politics and Economics
GST 6101 - Global Literacy, Culture, and Community
LDR 6145 - Developing Sustainable Global Leadership
INT 6900 - International Field Study Experience
3.00 - 4.00

This program requires successful completion of a minimum of 18 credit hours that meet the degree requirements.

Thinking about earning your graduate degree?

Join the Virtual Graduate Open House on Oct. 17.

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Stackable Certificate

Credits earned completing this certificate can be applied toward the MS in Corporate and Organizational Communication.

Average Time to Completion

1 year



Entry Terms


Meets F-1 Visa Requirements